PRIVACY POLICY

This Privacy Policy describes how De Alam Bali ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or use our services through dealambali.com (the "Site"). By accessing or using our services, you agree to the practices described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on this page with a revised "Last updated" date.

How We Collect and Use Your Personal Information

We collect personal information from you directly, automatically through your interaction with our Site, and from third-party service providers.

Information you provide directly may include:

- Contact details (name, email, phone number, address)
- Booking and appointment details
- Account credentials (if applicable)
- Messages or inquiries you send us

Automatically collected information ("Usage Data") may include:

- Device and browser information
- IP address and location data
- Interaction data (pages visited, time spent, etc.)

Third-party sources may include:

- Payment processors (for secure payment handling)
- Website hosting and analytics providers (e.g., Wix)
- Marketing and communication platforms

We use this information to:

- Confirm and manage your appointments
- Send service-related notifications
- Provide customer support
- Improve and personalize your experience
- Ensure security and prevent fraud
- Comply with legal obligations

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. For more information, please refer to Wix’s Privacy Policy(https://www.wix.com/about/privacy).

How We Share Personal Information

We may share your personal information with trusted third parties, including:

- Vendors and service providers who assist with website hosting, payment processing, customer support, and analytics
- Business and marketing partners who help us promote our services
- Affiliates within our business group

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

In the past 12 months, we have shared personal information with business and marketing partners for promotional purposes. This includes:

- Identifiers such as your name, email address, and phone number
- Commercial information such as records of services booked or received
- Usage data related to your interaction with our website

Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any personal information.

Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.

Security and Data Retention

We implement reasonable security measures to protect your information. However, no method of transmission or storage is completely secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

Depending on your location, you may have rights including:

- Accessing or requesting a copy of your personal data
- Requesting correction or deletion of your data
- Objecting to or restricting data processing
- Withdrawing consent (where applicable)
- Managing communication preferences

To exercise these rights, please contact us at dealambali@gmail.com

We may need to verify your identity before processing your request.

International Users

Your information may be transferred and processed outside your country of residence. For users in the European Union, we rely on recognized legal mechanisms for data transfers, such as Standard Contractual Clauses.

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

Email:dealambali@gmail.com
WhatsApp: +62 818-0904-8999
Address: Jl. Bypass Ngurah Rai No.38, Benoa Kec. Kuta Sel., Badung, Bali 80361
Opening Hours: 10:00 AM – 10:00 PM (Last reservation at 9:00 PM)